Rapid Response Admission Avoidance

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Short-term intensive support, including nursing and therapeutic assessments and social care for up to 10 days for patients who can be managed in the community but at risk of admission to hospital.


Eligibility criteria

Inclusions

  • Camden residents, 18+
  • patients requiring immediate assessment and intervention who can be managed at home (or are in a nursing/residential care home) to prevent an unnecessary hospital admission

Referral reasons and common conditions covered:

  • Without Rapid Response input, the patient would otherwise need hospital admission
  • Falls without apparent injuries, in particular, without hip pain
  • Simple Head Injury
  • Urinary tract infection, blocked catheter with pain or haematuria from infection
  • Respiratory tract infection
  • Cellulitis
  • Exacerbations of chronic obstructive pulmonary disease (COPD)
  • Congestive heart failure (CHF)
  • Dehydration
  • Unstable diabetes
  • Elderly frail patients who have become symptomatic and are at risk of admission, such as sudden reduction in mobility and new confusion
  • Patients at end of life – out-of-hours and not known to district nurses or palliative care

Exclusions

Patients whose primary needs are for:

  • social care services
  • mental health services
  • a life-threatening condition requiring hospital care

How to Refer EMIS Forms

Call Rapid Response team on 07717 858081. If unable to speak to team member, leave voicemail and team will call back.

Following the call, if referral deemed suitable, complete a CNWL Community Service referral form (see Downloads). Attach any relevant discharge or outpatient reports.

e: camdenrrt.cnwl@nhs.net

Alternatively, complete EMIS form.


Contact Details

Rapid Response Service

Opening times: 24/7

t: 020 3317 3449 (Mon–Fri 09:00–17:00)

m: 07717 858081 (24 hrs)

e: camdenrrt.cnwl@nhs.net

 

If you have any comments or suggestions about this service please email Lyann Gross, Clinical Lead for LAS & Urgent Care.