Physiotherapy (Physio) Services

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Physiotherapy for MSK involves assessment and treatment of musculoskeletal problems – further information on Examples of Suitable Conditions.

Provides number of different techniques, including manipulation and mobilisation, hydrotherapy, exercise programmes that include drop-in exercise classes, as well as referrals to CATS/Podiatry, if required.

Current waiting time – 8 days (correct as of 09/04/18)


PhysioLine is a contact and assessment service completed over the phone. Patients speak with a physiotherapist, usually within 48 hours, to start managing their problem quickly. Deaf, interpreter and speical-needs patients will be booked directly into a face-to-face physiotherapy appointment.

Current waiting time – 7 days (correct as of 09/04/18)

t: 020 7871 0545

Please email, if you have any queries.

DNA Policy

As of 3 May 2016, patients to the community physio service are discharged after one DNA. If the patient is referred back to the service by the GP within 8 weeks, the referral is re-instated to reduce missed appointments and improve the service. Any queries, email

How to Refer Self Referral

To refer your patient to the MSK Physiotherapy service, complete a MSK Referral Form via e-Referral.

Patients can self-refer, but, if there is a complex medical history or they do not have fluent English, GPs need to refer them.
t: 020 7871 0545

Provide patient with copy of MSK Patient Guide.

Referral lists should be sent through daily, regardless of how many there are, to ensure patient appointments are scheduled in the most efficient way.

Contact Details

Clinical questions – e:

Operational issues – e:

GP liaison & education – e: