London Central and West Unscheduled Care Collaborative (LCW) provides advice, information and treatment for NHS patients who become unwell during the out-of-hours period when their own GP surgery is closed.
The 111 service is available 24 hours a day, 7 days a week. Calls are free from landlines and mobile phones. Suitable for patients with urgent medical help or advice when it is not life-threatening.
GP out-of-hours provide patients with access to primary care for urgent health problems when their GP surgery is closed at night or over the weekend.
If a patient accesses the integrated urgent care service, the GP practice will receive two types of messages – primary and copy – within the Document Management section in Workflow Manager (EMIS Web). More information on these messages can be found here.