Macmillan Support and Information Service – Royal Free

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Drop-in service for anyone (including relatives and friends) affected by, or who would like information on, every aspect of cancer. Managed by a Macmillan cancer information specialist and supported by trained volunteers. Information is available in languages other than English, plus audio CDs and tapes. Free, guided Internet access. 

Information and support about:

  • specific cancers, their treatments and effects
  • financial, social and practical issues
  • how cancer affects your life
  • complementary therapies and how to access them
  • local support groups
  • cancer prevention and healthy lifestyles
  • referrals to the Macmillan/CAB benefits service
  • referrals to the cancer counsellors (oncology, haematology)
  • referrals to the chaplaincy service

Eligibility criteria


For all cancer patients in Camden (regardless of whether they are patients or not at RFH)

How to refer


Drop-in for Macmillan information: Mon–Thurs, 10:00–16:00, Fri 10:00–13:00.

Drop-in for welfare benefits: Fri 10:00–13:00.

Information specialist available Mon–Thurs; trained volunteers at other times.

General Contact Details

t: 020 7794 0500 x31337



Service Address

Macmillan Cancer Information and Support Centre, Ground Floor in Oncology outpatients department (do not need to be patient to access service), Royal Free Hospital, Pond Street, London NW3 2QG

Provided By

Commissioned By

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Referral Management

Social Care & Safeguarding

Last updated: Jun 11th, 2019
Review date: Oct 22nd, 2019