ENT Urgent Referral Clinic

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The urgent referral clinic at Royal National Throat, Nose and Ear Hospital (RNTNE) provides speedy access and care to adult and paediatric (aged above 2) patients with urgent ENT problems. The urgent referral clinic is:

  • not a walk-in clinic
  • only for paediatric patients who are 2 years and above

Eligibility criteria


  • Haemorrhage
    • nasal: non-arrested epistaxis episodes
    • aural: due to trauma, surgery or infection
    • throat: due to trauma or surgery
  • Acute infections pertaining to ear, nose and throat (e.g. otitis externa, acute aural discharge, acute tonsillitis, peri-tonsillar abscess, acute nasal discharge)
  • Acute pain – pertaining to all ENT regions
  • Non-acute airway obstruction
  • Acute vertigo
  • Foreign bodies suspected or proved


  • children under 2

How to Refer EMIS Forms

GP referral via e-Rs using the below details.

ENT Adult Urgent Referral Service – RNTNE – UCLH – RRV – service ID 7937837.

All patients should receive prior approval from the Urgent ENT team. However, the following conditions may be referred without prior approval:

  • isolated nasal fractures (within 2 weeks of injury)
  • recurrent epistaxis
  • acute infections of ENT
  • foreign bodes in the ear (except batteries, which need urgent review and removal)
  • acute sudden onset unilateral hearing loss

Paediatric referrals

GP referral via e-Rs using the below details.

ENT Paediatric Urgent Referral Service – RNTNE – UCLH – RRV – service ID 7938115.


For children under 3

Refer under-3s or children weighing under 15kg for routine surgery to Royal Free or Great Ormond Street Hospital (via e-Referral).

For urgent treatment, under-2s can be referred to:

For medical emergencies for under-2s, refer to the nearest A&E. 

Contact Details

Urgent ENT Referral Clinic

Royal National Throat, Nose and Ear Hospital, 330 Gray’s Inn Rd, London WC1X 8DA

For urgent referrals, contact Bridget McCubbin (Service Manager, CNS): akunna.mccubbin@nhs.net 

or Buki Olusoji (Sister For ENT outpatients): olubukunola.olusoji@nhs.net

Enquiries – t: 020 3456 5355

Emergencies (on-call doctor) – t: 07415 624966