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CQC Policies

Governance and confidentiality

• Access to Medical Records Data Protection Policy November 2014 review November 2015
• Confidentiality Agreement for Staff
• Confidentiality - Agreement for Third Party Suppliers
• Consent Policy
• Information Governance

Infection control

• Schedule Cleaning from DW September 2014
• Daily Cleaning Check Sheet
• national patient safety agency colour coding 2014

Practice guidance

• Staff - Induction
• Carers Policy
• Repeat Prescribing
• NHS Standards for Blind and Partially Sighted Patients

NHS Supplies, Open Exeter, etc.

http://pcse.england.nhs.uk/gp/ has information about NHS England's primary care support services

Register for supplies on the online portal at http://pcse.england.nhs.uk/supplies/

Problems with services can be emailed to pcse.complaints@nhs.net and copy to england.lon-ne-pcc@nhs.net when you do.

Health and safety

• Cholmley Gardens-Panic Alarm Emis WEB
• Cholmley Gardens-Lone Worker Policy
• Cholmley Gardens Surgery -Fire Safety

Complaints Procedure

• Complaints Protocol

CQC Guidance/information

• Copy of CQC List of Policies
• Copy of CQC practice visits compared
• CQC inspections feedback
• CQC Appendix C Questions for Non-Clinical Staff 1
• Question 1 - Are they safe
• Question 2 - Are they effective
• Question 3 - Are they caring
• Question 4 - Are they responsive
• BMA - Preparing for CQC Inspection
• Prepare for a Care Quality Commission inspection - Guidance and appendices - See Appendix D

Human Resources

New starters

• GP Salaried Contract gms Practice Jul14
• Copy of Mandatory Training June 15

Recruitment

Appraisal

HR management

Job Description & Specs

Salaried GPs

Nurses