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Prepare for flu season using the information on this page.

If your practice has not ordered flu vaccines for 2019/20 you are enouraged to do so as soon as possible. Fluenz Tetra now available to order for all general practice. 

Please note: Prescribers may now prescribe antiviral medications for influenza treatment at NHS expense. 

Resources for GP practices and clinicians:

Immunisation Training Dates 2019

E-learning module for flu immunisation (for all healthcare professionals)

Patient leaflets, posters and more information can be found here

To access records for patient flu vaccinations sign up to Sonar (it only takes 2 minutes). You can also acknowledge your patients or mark as NOP direct from the system. Please see here for an overview of Sonar Service in 2019 - 2020. 

Please use the London Flu website to search for pharmacies providing the flu vaccination service in London. Please signpost patients to pharmacies as appropriate.

To arrange a winter wellbeing session for your elderly patients please email Roxanne Rustem and copy in Corinna Hyman.

IT & Systems:

The IT & Systems team are planning to update their flu searches, alert protocol and add vaccine protocol for this flu season. Please check the Overview of IT Tools page for updates.

If your query is not answered on this page, please email the Public Health Commissioning team.


This Vaccine Incident Guidance: Responding to errors in vaccine storage, handling and administration is a revised and updated guidance.

It has been developed to provide consistent guidelines, for both providers and commissioners of immunisation services, in the investigation and management of vaccine storage or administration incidents. Whilst the main focus of this guidance is where vaccine(s) has been stored outside the manufacturer’s recommended temperature range (+2°C to +8°C), or where there is doubt about the effectiveness of vaccination following a storage error, it also contains advice about other commonly encountered issues such as errors in vaccine preparation and administration.

The document draws on existing guidance on vaccine storage and handling and reflects best practice procedures that should already be in place.

Flu - GP Practice resource pack 2019

Download DOCX, 3.59 MB

Flu Education and Shared Learning Event

Download PDF, 7.37 MB



This page contains a selection of useful information for practices. However, practices should refer to the Gov.UK website for details of all PHE published guidance, updates and resources on the 2019-20 Flu Season.

Vaccine ordering for 2020-21 influenza season: letter (14 May 2020)


20/21 Flu Season

NHSE letter on JCVI advice and reimbursement for 20/21 flu vaccines
Download PDF, 161 KB

Vaccine ordering for 2019-20 Flu Season – Letters

Technical requirements for 2019/20 GMS contract (11 November 2019)
Download PDF, 604.85 KB

Improve Flu Vaccine Uptake

Download PDF, 400.6 KB

Claim for Flu Pertussis

Download XLSX, 30.92 KB

National Flu Programme 2019/20 – Letter (22 March 2019)

Download PDF, 466.98 KB

Vaccines for 2019/20 seasonal flu vaccination programme (20 November 2018)

Download PDF, 180.21 KB

Vaccine Update 2019/20 (23 January 2019)

Download PDF, 205 KB

2019-20 Flu Season PHE updates

Special Flu Edition of Vaccine Update (September 2019)
Download PDF, 3.5 MB

Flu Vaccines for Children - Quick Reference Guide- 2019/2020 (14 August 2019)

Download PDF, 172.39 KB

Vaccine Supply Update (25 July 2019)

Download PDF, 253.77 KB

NHS England Updates

Use Antiviral Medications to Treat Flu (December 2019)
Download PDF, 282.79 KB

Improve Flu Vaccine Uptake

Download PDF, 400.6 KB

Vaccine Incident Guidance: Responding to errors in vaccine storage, handling and administration update (September 2019)


Flu Vaccines Poster 2019/2020 (22 August 2019)


Resources for “At Risk’ patients under 65 years

Seasonal Influenza 'Under 65 Years At Risk' Resource Pack
Download PDF, 1.07 MB

Get Your Flu Jab Powerpoint

Download PPTX, 1.66 MB

At Risk Letter Template - Neurological Condition

Download DOCX, 120.45 KB

At Risk Letter Template - Liver Condition

Download DOCX, 120.93 KB

At Risk Letter Template - Immunocompromised Condition

Download DOCX, 120.03 KB

At Risk Letter Template - Pregnant Condition

Download DOCX, 120.11 KB

At Risk Letter Template - Other At Risk Condition

Download DOCX, 41.32 KB